Citrix Application Performance Management
Dell’s (News 
- Alert) Mobile Clinical Computing (MCC) is a desktop virtualization and identity access management solution designed to enable clinicians to securely access applications and data anywhere from nearly any device. MCC combines the benefits of desktop virtualization, single-sign-on, strong authentication technologies and application delivery capabilities to deliver a solution that enhances clinical productivity and health information security.
MCC reduces the risk of stolen or lost data by storing information in the data center, not the endpoint device. It also simplifies HIPAA compliance with data security policies and regulations and allows clinicians more time to spend with patients.
A recent study conducted by Forrester (News - Alert) Consulting on behalf of Dell reveals that Dell’s MCC has helped Tallahassee Memorial HealthCare (TMH) save more than $600,000 and enhanced the productivity of clinicians in its Family Medicine Residency Program. The study also revealed that Dell’s MCC solution can provide TMH projected risk-adjusted benefits of $636,235 over the next three years.
The deployment featured Citrix XenDesktop for desktop virtualization, Imprivata OneSign for single sign-on and strong authentication, and AppSense Environment Manager for profile management.
“Dell is committed to simplifying access to information for clinicians because we know it ultimately leads to better patient care,” said James Coffin, Ph.D., vice president and general manager, Dell Healthcare and Life Sciences, in a statement. “These research findings validate what we already know – that by aligning people and processes, we can achieve true clinical transformation.”
The study was based on a year-long pilot conducted by Dell on TMH, which serves 16 counties in North Florida and South Georgia. The study was conducted at its Family Medicine Residency Program consisting of 55 physicians who were also simultaneously adopting a new electronic medical records system.
Following the implementation of Dell’s MCC solution, TMH achieved a risk-adjusted return on investment of 83 percent with a payback period of 13 months based on the Total Economic Impact (TEI) study conducted by Forrester Consulting.
Further the clinic will also be able to schedule additional one or two patients per day, per physician. In addition the hospital also ensures faster time to care by maintaining a consistent computing session when a clinician changes location or device.
Last but not the least, the solution reduces IT hardware maintenance by leveraging thin and zero clients, such as Dell Wyse endpoints, and centrally fixing remote failures.
“Dell MCC has been a great solution for us,” said Don Lindsey, chief information officer of Tallahassee Memorial HealthCare. “It helps balance the issues between being secure and ease of use. MCC helps keep us secure while allowing easy and productive access by clinicians.”
To find out more about OPNET Technologies (News - Alert) and Vice President of R&D and Chief Architect Gurmeet Lamba, visit the company at ITEXPO Miami. Taking place Jan. 29- Feb 1, in Miami, Florida, ITEXPO (News - Alert) is the only gathering where the community of communications and technology buyers, sellers, resellers, and manufacturers meet to forge relationships and close deals. Lamba is speaking during “Time to Rethink Performance Management.” For more information on ITEXPO, click here.
Edited by Amanda Ciccatelli
Which team, in your organization, is responsible for managing Citrix application performance?
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