Citrix Application Performance Management
The challenges associated with BYOD are typically on the hardware side. Indeed, the challenge of incorporating many disparate devices with different mobile operating systems is great, but integrating mobile apps on employees' personal devices onto a corporate network is quite the challenge as well.
Two major factors have led to this being an issue, as identified by Citrix county manager for South Africa Sean Wainer: a rise in the number of business apps available on alternative platforms, namely Android (News - Alert) and iOS, over the last year and employees being accustomed to downloading apps on their personal devices then using them at work.
Wainer went on to add that this leads to growing pressure on the IT department to "monitor the complexity of all these proprietary platforms to ensure the business still has some measure of control, or risk complexity, confusion and opening their network to the threat of malicious attack."
Indeed, according to a report commissioned by Citrix, 43 percent of organizations called managing applications on mobile devices "difficult" after the introduction of a BYOD policy. Citrix predicts that BYOD will force IT departments to focus on the challenge of apps and data governance more going forward.
This year specifically will see this situation come to a head with many enterprises having to deal with a large number of different form factors, resulting in a "continued surge" of staff downloading personal apps for business purposes. With this growing complexity, IT departments won't be able to deploy one solution of set of solutions to handle the situation.
While this may not seem worth it, an International Data study states that 65 percent of organizations that implement a BYOD policy report greater productivity.
The complexity of handling mobile devices is not limited to the enterprise, however, as the fourth quarter 2012 ByteMobile Mobile Analytics Report, published by Citrix, demonstrates. This report identifies differing mobile usage patterns across mobile operating systems, with Android devices largely used for media playback and Internet browsing, which together make up 70 percent of mobile data volume on the platform. Meanwhile, 75 percent of data volume for the iPhone (News - Alert) is made up of media playback, iTunes and browsing.
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Which team, in your organization, is responsible for managing Citrix application performance?
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- Resolve Performance Issues Within Your Citrix Environment
While powerful and beneficial, the Citrix environment can present new challenges to IT departments when troubleshooting application performance issues. Citrix acts as a proxy for backend applications, making it difficult to get end-to-end visibility of transactions and to identify and troubleshoot end-user experience problems. Learn about a breakthrough solution that provides unprecedented end-to-end visibility of user transactions traversing a Citrix server.
- High Definition Application Performance Management
Most IT organizations struggle to address end-to-end application performance management, despite the fact that the responsiveness and availability of critical business applications significantly impacts the bottom-line. This report, featuring research from Gartner, presents a "High Definition Application Performance Management" approach based on the principles of breadth, depth, analytics, integration and low overhead.bottom-line. This report, featuring research from Gartner, presents a "High Definition Application Performance Management" approach based on the principles of breadth, depth, analytics, integration and low overhead.
- Managing Performance of Critical Applications by Forrester Consulting
In conducting a survey of IT professionals, Forrester found that the lack of performance and availability of critical and complex applications had direct and negative consequences on business productivity, business finances, and IT efficiency.
Featured Case Studies
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Duane Morris LLP is a full-service firm of approximately 550 lawyers. The firm has doubled in size in the past five years and continues to expand. The IT team has been working to build a more centralized IT infrastructure to improve performance and reduce costs.
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Trafigura is now one of the world's largest independent commodity trading companies, specializing in the energy and base metals market. The Trafigura IT department maintains four data centers and 16 core sites supported by an MPLS network that enables the prioritization of key applications, including video conferencing, VoIP, Citrix, HTTP web browsing, database links, and email.


